Listed on this page are the answers to some of the more commonly asked questions about our services. Click on a question to reveal the answer, or contact us for more information.
Will my package be delivered to my final destination anywhere in Nigeria?
Yes, we will deliver anywhere in Nigeria so long as your preferred address is valid and entered correctly.
What type of vehicles are available for delivery?
Depending on the size of the shipment, all of the following are available to be used for delivery.
- Motor Bike
- Car
- Mini Van
- Truck
What happens when a shipment gets damaged or missing?
This rarely happens but in the event that it does, we will make full refund to the customer based on the value declared of item(s) missing or damaged.
Am I allowed to tip the staffs?
No please. Our drivers earn sufficiently to be able to serve you daily.
How long will it take to receive my package?
Delivery of produce & packages within Lagos is often completed in 48hrs, while it may take up to 3days to deliver items to any other parts of the country.
Occasionally, we schedule delivery for specific dates and ensure dates are explicitly communicated to clients before hand.
How are you able to adopt standardized pricing on logistics?
We realized the fees associated with moving an item from one location to the can be greatly influenced by several factors which inadvertently inflates the end charge to the customer.
Hence, we decided to partner with clusters of transit operators across various routes nationwide to ensure an efficient and cost effective approach to serving our customers and business partners.
Is your warehouse secure?
Our warehousing facility is a very secured space that ensures goods and products are protected from external breach and pilfering.
What are your operating hours?
We are available to serve you from Monday through till Saturdays. However, our call in time spans from Monday to Friday within the timelines of 9am and 5pm.
